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Esteemed Contributor
Esteemed Contributor

Adding replies to a Blog - Your assistance please

Good day everyone,

My community has just migrated to Lithium from Jive and I have a functionality question.

I believe the best way to make an announcement or teach a best practice is with a blog; correct?

The issue is, although people can comment on the blog, they cannot respond directly to another person who has also responded.

Is that possible?  Rather than a railfall of comments, a way to respond directly to a fellow poster?

Thank you,

Toby

Community Manager - Seismic Software
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Honored Contributor Honored Contributor
Honored Contributor

Re: Adding replies to a Blog - Your assistance please

We use alerts for announcements....if important enough. And we link the alert to a post in the community news board. We use the blog for story telling and specific program updates. HoweverI think your question is not a route the best practice of that but I rather go to how you can see threaded conversations in comments to a blog. It sounds like the same question you had before in this community? Only difference is the the conversation style?

 Cheers

wendy

Learning from others and helping where I can!
Community Passionista!
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Esteemed Contributor
Esteemed Contributor

Re: Adding replies to a Blog - Your assistance please

Thanks Wendy - you are correct - it is the ability for anyone within a discussion to clearly respond to others at any point of the discussion.

I believe it is also helpful to make it easy for people who are not participating to see who is responding to who.

Best,

Toby

Community Manager - Seismic Software
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Trusted Contributor Trusted Contributor
Trusted Contributor

Re: Adding replies to a Blog - Your assistance please

We asked Lithium Professional Service about this, they advised they can change the style on blog comments to mirror discussion style (chronological w/ Quote) but they aren't able to have threaded comments on blogs. 😞


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Advisor
Advisor

Re: Adding replies to a Blog - Your assistance please

Is it still the case that members can reply to comments in a forum but not in blogs? I don't see why this isn't possible. I can easily see why someone reading a comment in response to a blog post wouldn't also want to reply to someone else's comment.

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Respected Contributor
Respected Contributor

Re: Adding replies to a Blog - Your assistance please

If you want threaded replies, you would want to use a forum.  While Forums/Blogs do not have the exact same functionality, you in theory could style a forum page to look just like a blog page, and then roll out announcements as new forum topics.

Alternatively, which is what we actually do right now, is just include a link to our forum posts at the bottom of our blog articles to keep the discussion going at times.   Long-term I doubt we'll stick to this though as it is a bit of a pain.

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Esteemed Contributor
Esteemed Contributor

Re: Adding replies to a Blog - Your assistance please

Indeed @mbritt - conversations should be enabled not hindered.

 

Community Manager - Seismic Software
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Esteemed Contributor
Esteemed Contributor

Re: Adding replies to a Blog - Your assistance please

Questions and replies should happen no matter the conversation type.
Threaded replies are not a unique feature anymore and since Lithium / Khoros purchased Jive-X (oh how I wish it were still around), they are yet to implement it.
Anyone know why or when this will happen?

Community Manager - Seismic Software
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Esteemed Contributor
Esteemed Contributor

Re: Adding replies to a Blog - Your assistance please

@StanGromer 
Blogs and forums are used differently, but the communication element should exist in both - I really don't get why this is not the case.  This is more for Lithium than you - communities are not just for posting and sharing info - the real benefit comes from relationships that are built out of conversations.
The current functionality makes this difficult.
😞 

Community Manager - Seismic Software
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Respected Contributor
Respected Contributor

Re: Adding replies to a Blog - Your assistance please

@Toby It only takes a few basic changes in stage to add threaded replies into your Forum/Group posts.  Doesn't solve for Blogs/TKBs, but if you can get around in stage and adding some code onto your stylesheet, it can be done with probably 15 minutes of actual work.

I don't have it handy as I am traveling this week, but shoot me a note and I can grab it when back next week and shoot it your way.

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