I'm adding a lot of content to our community and trying to train others in our business to do so also however I'm finding the message editor (v2) extremely hard to use as are others. Does anyone have any tips for how to use it better and not get some of the issues we are experiencing below?
These are just some of the things I am finding. Is this just a Khoros Community thing or are we missing a trick and all of this is much easier than I am finding?
Grateful for any advice!
Here is a related thread that might be helpful: Running list of Editor v2 Issues?
There are some known issues with copy/pasting images. Your last issue I also saw with other types of content - such as inserting code - and I would recommend escalating it to support.
Also, there are some big workflow overhauls coming to the Knowledge Base functionality. It's possible this will address the save draft issues you described. Some more info on this can be found here: Khoros Care and Community Product Roadmap Webinar
I hope this helps!