Just want to know if aside from using the dashboard to communicate with customers easily, that I'll be able to easily export all conversations into a CSV file or Excel file for our reports. If so, how is that done? Thank you for your time!
Solved! Go to Solution.
Yes, when connected to your Facebook pages and Twitter handles, our product Lithium Social Web (LSW) is easily doing this among multiple other available metrics and dashboards !
More info right here : http://lithium.com/products/socialweb/respond