I'm either thick or having a senior moment. We just updated from 19.7 to 19.10 and in Community Metrics I can't find where to access the bulk download of member metrics. The release notes say:
o download member data:
I can't find "Bulk Downlaod Member Data" (logged in as administrator). Where did I turn left when I should have turned right? This is what I see when I follow the instructions found HERE.
Hm, I have the same situation as you, @kgroneman. On 19.10, logged in as an admin, don't see "Bulk Download Member Data" in Community Analytics. I have confirmed that I have "Export Member metrics in bulk from Community Analytics" permission (actually have Allow Grant on this, since I'm an admin).
Sooo... support case?