How can I change the default FAQ text? Some of it is wrong for our community.
For example in the FAQ, under POSTING MESSAGES, it says:
That's wrong for our community (and I got a nasty email from a customer about it). In our community you have to start typing a subject and hit the CONTINUE button instead.
I see the FAQ text option in Studio, but I can't find the actual text nor how to change it anywhere.
Solved! Go to Solution.
From your Stage environment, click on Studio, then Text Editor, then FAQ text. You can customise the structure, create your own sections and questions, and edit all of the existing text.
This should help get you started - https://community.khoros.com/t5/FAQs-email-templates-and-text/Manage-the-FAQ-structure/ta-p/109015 - but let us know if you have any trouble.
Thank you! The options in the left column weren't obvious enough for me I guess. Just what I was looking for.