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Renri
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Is it possible to unlock a user that is locked?

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I have blocked a user "close account" now I want to enable the account again, but I can not find an option to do so. Thank you for your answers.

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Khoros Staff JoseL
Khoros Staff

Re: Is it possible to unlock a user that is locked?

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Hi @Renri ,

Unfortunately, if you close a user's Community account, it cannot be recovered.

More info about closing accounts here:
https://community.khoros.com/t5/Default-user-profiles/Close-community-member-accounts-Admin-only/ta-...


All the best,

Jose L.
Associate Technical Support Engineer, Khoros
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t1orres
New Commentator

Re: Is it possible to unlock a user that is locked?

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Locked users are deactivated and cannot access applications. There are two ways of locking users: Automatically.

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