I wanted to let you know about a new podcast that Erica Kuhl and I started called In Before The Lock. We talk about community, customer experience, and leadership at scale.
So far we've pushed 4 episodes and will be releasing new ones every two weeks. We've talked about getting a job in community, predictions for the industry coming out of the pandemic, how to craft a vision for community, and how community fits into broader CX initiatives. We're recording an episode about gamification next and have a loooooooooong list of topics to cover that will be relevant to your work.
A core value proposition of the show is that we're sharing resources and tools in each episode that we've used over the years to be successful. See the library here and check back for more as we add them!
Let us know what feedback you have and what topics you want to hear about! Our thanks to Khoros for sponsoring the first several episodes!
Brian & Erica