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%3CLINGO-SUB%20id%3D%22lingo-sub-580793%22%20slang%3D%22en-US%22%3ERSS%20feed%20error%3A%20This%20XML%20file%20does%20not%20appear%20to%20have%20any%20style%20information%20associated%20with%20it.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-580793%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20day%20everyone%2C%3CBR%20%2F%3EI%20have%20community%20members%20trying%20to%20pull%20content%20from%20my%20gated%20community%20via%20%22Subscribe%20to%20RSS%20feed%22%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22RSS1.png%22%20style%3D%22width%3A%20447px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fcommunity.khoros.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F164271i7E99972C326A6D42%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20srcset%3D%22%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F164271i7E99972C326A6D42%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%201.0x%22%20title%3D%22RSS1.png%22%20alt%3D%22RSS1.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20they%20select%20subscribe%2C%20they%20get%20the%20following%20error%20message%3A%3CBR%20%2F%3E%22%3CSPAN%3EThis%20XML%20file%20does%20not%20appear%20to%20have%20any%20style%20information%20associated%20with%20it.%20The%20document%20tree%20is%20shown%20below.%22%3CBR%20%2F%3E%3CBR%20%2F%3EI%20have%20RSS%20enabled%20within%20Community%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Rss2.png%22%20style%3D%22width%3A%20579px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fcommunity.khoros.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F164272i54AC14E4E1D91E90%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20srcset%3D%22%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F164272i54AC14E4E1D91E90%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%201.0x%22%20title%3D%22Rss2.png%22%20alt%3D%22Rss2.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESeems%20the%20URL%20generated%20has%20errors%20in%20it.%3C%2FP%3E%3CUL%3E%3CLI%3EHas%20anyone%20encountered%20this%20and%20how%20did%20you%20repair%20it%3F%3C%2FLI%3E%3CLI%3EIf%20you%20are%20successfully%20using%20RSS%2C%20how%20did%20you%20enable%20it%3F%3C%2FLI%3E%3CLI%3EDoes%20the%20fact%20that%20I%20have%20a%20private%20community%20impact%20the%20ability%20to%20use%20RSS%3F%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FLI%3E%3C%2FUL%3E%3CP%3EThank%20you%2C%3CBR%20%2F%3EToby%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Esteemed Contributor

RSS feed error: This XML file does not appear to have any style information associated with it.

Good day everyone,
I have community members trying to pull content from my gated community via "Subscribe to RSS feed"

RSS1.png

 

When they select subscribe, they get the following error message:
"This XML file does not appear to have any style information associated with it. The document tree is shown below."

I have RSS enabled within Community

Rss2.png

 

Seems the URL generated has errors in it.

  • Has anyone encountered this and how did you repair it?
  • If you are successfully using RSS, how did you enable it?
  • Does the fact that I have a private community impact the ability to use RSS?

Thank you,
Toby

Community Manager - Seismic Software
3 Replies 3
Highlighted
Honored Contributor

Hi Toby,

I believe this is expected. You will need to have an RSS Feed Reader installed on your browser for it to work.

Here's the same steps here in Atlas but with a reader installed in my browser:

Screen Shot 2020-04-06 at 11.28.08 AM.png

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Lili McDonald
Senior Community Manager @ Udemy
Connect on LinkedIn
Highlighted
Esteemed Contributor

Thanks @lilim could the fact my community be private be an issue? Have you seen this: https://community.khoros.com/t5/General-system-setup/Set-up-RSS-feed-subscriptions-for-private-forum...
Cheers,

Toby

Community Manager - Seismic Software
Highlighted
Honored Contributor

The error about styling is seen even on public pages though. Maybe it's not possible to have an RSS feed subscription to a private page, even if you have permissions to access it. 🤔Have you tried installing an RSS feed reader in your browser?

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Lili McDonald
Senior Community Manager @ Udemy
Connect on LinkedIn