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Occasional Advisor
Occasional Advisor

Responding to posts via email

I was wondering whether or not there was support for responding to posts via email.  I understand that there is a believe that this could cause visitors to not come to the site to get information and/or see other information, but I think that it could be very useful for our internal people who are monitoring and responding to forum posts.

 

I hope that this is availalbe and/or would be available  in the future.  And that if it is, it would be great to have the ability to control which users are allowed to do this.

 

Thanks, 

 

-Adam 

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Khoros Guru
Khoros Guru

Re: Responding to posts via email

I believe this would be a wonderful thing to post in the Share Your Ideas section!


Please feel free to create an Idea. 🙂
Message Edited by AubreyL on 11-12-2008 03:01 PM
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Lithium Alumni (Retired) Lithium Alumni (Retired)
Lithium Alumni (Retired)

Re: Responding to posts via email

Pros and cons of reply by email in the community were also discussed in this thread for reference.

 

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Occasional Advisor
Occasional Advisor

Re: Responding to posts via email

ScottD, 

 

Thanks for the thread, it was interesting to read (and I'd figured that it had been discussed elsewhere).  I understand the security reasons and hope that at some point you find a solution around it.

 

Thanks,

Adam 

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Lithium Alumni (Retired) Lithium Alumni (Retired)
Lithium Alumni (Retired)

Hi Adam,   Yes, we have a Reply By Email feature which le...

Hi Adam,

 

Yes, we have a Reply By Email feature which lets users with permissions respond to posts via a Reply link in email notifications about new posts in a board or conversation the user is subscribed to.  This also work on Mobile.

 

You can get a personal demo and presentation of our platform by contacting us on the bottom of the contact Lithium page.

 

Hope this helps 🙂

- Izabela

product manager, loyalty & activation
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