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Honored Contributor
Honored Contributor

Search for user by email WITHOUT admin permission?

Hello ya'll!

Is there any way to allow some of our members (a few employees) to search for community members by email address? I don't want to give them full admin permissions, but they do have "Update Category" permission on a sub-category, if that makes any difference.

Cheers!

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Honored Contributor Honored Contributor
Honored Contributor

Re: Search for user by email WITHOUT admin permission?

I don't believe this is possible OOTB. We had to create a completely separate tool to allow for employees to search for users by email, including the option to do this in bulk.

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Lili McDonald
Sr. Digital Business Manager - Community
@ National Instruments
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Honored Contributor
Honored Contributor

Re: Search for user by email WITHOUT admin permission?

Thanks, @lilim!

I just got an update from support on this too:

I can see that users with permission for "Manage roles, user bans, and abuse notifications in admin and user profiles" set to grant will be able to search users by email address. However, as you can see this option is giving additional power to the user and hence I recommend to take a judicious call while granting this permission to a user.

So this is vaguely helpful, at least people don't have to be full admins!

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Honored Contributor Honored Contributor
Honored Contributor

Re: Search for user by email WITHOUT admin permission?

Ah, right. We do use this permission for our spam moderators, but we weren't willing to give this to employees in general as it allows them to ban users. Might be worth the trade-off though if it's a smaller set of employees.

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Lili McDonald
Sr. Digital Business Manager - Community
@ National Instruments
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Honored Contributor
Honored Contributor

Re: Search for user by email WITHOUT admin permission?

@lilim - for sure, I wouldn't give this to everyone. It also lets them manage user settings and remove all kudos given by a user. 

For others who stumble upon this thread: Here's what a user with the "Manage roles, user bans, and abuse notifications in admin and user profiles" sees on a user's profile (in addition to the "Manage Roles" module):

CarolineS_0-1571761726090.png

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Occasional Contributor rose_cobb
Occasional Contributor

Re: Search for user by email WITHOUT admin permission?

To everyone here, if you haven't already make sure you check out the Ideas that were posted about this. 

Separate permission for searching for users by email address

View information that identifies another user without access to admin

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Trusted Contributor
Trusted Contributor

Re: Search for user by email WITHOUT admin permission?

Hi all,

to identify users by their email, came up as a requirement in a project recently. To invite users to new groups, Group Admins need to identify them by their email.

We put a tiny widget on the groupinvitespage, where group admins can search users by their email. Then they copy the email to the invite form and go on. Just a workaround. A widget like that can be integrated elsewhere ...

There is a restapi call for that, e.g.

https://www.yourcommunity.com/restapi/vc/users/email/user@domain.com

Try it out in a separate browser tab, while you are logged in as admin to the commununity in that browser. You get XML, look for <login>.

HTH

Jürgen


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