Re: Set up role permissions

jamiemccardle

We are trying to set up a role in the community that can see one sub-category, but not another within the main category.

Here is how the section we are working with is set up.

Community Header Drop-Down

- Category A (We want the users with Role A to see this category)

- Sub-Category B (We want the users with Role A to see this category)

- Sub-Category ABC (1) (We want the users with Role A to see this category)

- Sub-Category XYZ (2) (We do not want the users with Role A to see this category)

We have to assign role A to see categories for Category A in order to get to the Sub-Category ABC. This option allows the users with the role A to see Sub-Category XYZ. Role A users can see the sub-category XYZ, but it shows 0 posts. Showing 0 posts is good because we don't want them to access the knowledge base articles in sub-category XYZ.

We have also tried assigning the role to sub-category XYZ and denying all permissions, but users with the role A can still see the title of sub-category XYZ.

Does anyone know how we can set up a role so users can see the title and access sub-category ABC, but not even see the title for sub-category XYZ?

Here is an image:

JuergenM

Hi,

how is the permission:

Discussion Styles/See discussion style boards

set for the board XYZ for users with role A? I would check the setting for default users for that board as these should be inherited from the category.

I guess, there is another role applying to board XYZ for those user, who should see that board?

02Helen

i also think so.

jamiemccardle

Thank you for your responses!

Role A has the default of Deny for every permission related to board XYZ.

The reason they see the category name XYZ is because XYZ is under sub-category B at the same level of category ABC. They are both knowledge base articles with different sections and need to be set up as categories. In order to allow role A users to see category ABC, we have to allow the users to see categories for sub-category B. This allows the users to see categories ABC and XYZ.

02Helen

@telldunkin survey wrote:
Thank you for your responses!

Role A has the default of Deny for every permission related to board XYZ.

The reason they see the category name XYZ is because XYZ is under sub-category B at the same level of category ABC. They are both knowledge base articles with different sections and need to be set up as categories. In order to allow role A users to see category ABC, we have to allow the users to see categories for sub-category B. This allows the users to see categories ABC and XYZ.

Thanks for the great feedback.

Set up role permissions