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Slack integration? Anyone tried this, or Live Chat?

Has anyone tried integration for a "Live online" concept in their community?

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Retired Community Manager
Retired Community Manager

Re: Slack integration? Anyone tried this, or Live Chat?

Hi @chrisvonsimson! What do you have in mind for the live chat? What are you trying to accomplish?

 

Here in the Lithium Community, we've held several #OnAirWithLithium sessions using Google Hangouts. You can view one here--what we did was focus on a topic, invite several of our experts to discuss questions before opening it up for Q&A. In my previous role, I managed a support community and we did something similar, focusing on the top topics that our customers were interested in. I also wrote this blog article on my top tips on running an online event.

 

Hope that helps!

 

 

Cheers,
Jenn Chen
Community Manager, Lithium Technologies
(Formerly known as jchen)
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Valued Contributor
Valued Contributor

Re: Slack integration? Anyone tried this, or Live Chat?

I'd be interested to hear if anyone else has tried this as well. We're looking at doing something similar.  

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Re: Slack integration? Anyone tried this, or Live Chat?

Very helpful replies. Thanks. What I'm looking to accomplish is a blend of two communities.

1. A Private Slack Group, sort of "Members Only". This already exists, and is OK, and will need to exist for a while, but has limitations.

2. A potential Lithium Community (yes this is a very small SMB sales opportunity, happy to engage with your business development team). This would be public, and could feed to the members group above.

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