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Advisor
Advisor

Subscription Data

Is there a way to run reports from Lithium that provides visibility to all our Community members subscribed to a specific forum, blog, KB, within our Community?

 

For example - what customer members are subscribed to our Release Notes forum?

 

Thanks!

5 Replies 5
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Khoros Staff
Khoros Staff

Re: Subscription Data

Currently, this reporting is not available within our Community Metrics or Lithium Social Intelligence.  I highly recommend voting on this idea and putting a comment on how you'd find this useful: https://lithosphere.lithium.com/t5/Li-Product-Ideas/Reporting-on-Subscriptions/idi-p/4444

It would absolutely be beneficial to see this data and get a sense of user subscribing behaviors.

Larry Imgrund
Sr. Community Strategist
Khoros
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Esteemed Contributor
Esteemed Contributor

Re: Subscription Data

It drives me crazy when I see Lithium themselves admitting these are must-have features, yet the answer is "Go look at this idea from 2009".  It's from 2009, let's be real, if it hasn't happened in a decade, why are you still encouraging us to go vote for it?

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New Commentator

Re: Subscription Data

Hi,

We're new at Khoros platform. Are there any way to see the number of subscribers to a category node? I would also like to see who subscribed, but more important the number.

 

/Anna

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Honored Contributor Honored Contributor
Honored Contributor

Re: Subscription Data

@AnnaSvensson Welcome aboard!

nooe, Unfortunately what you’re looking for, is not possible.

 

cheers

wendy

Learning from others and helping where I can!
Community Passionista!
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Esteemed Contributor
Esteemed Contributor

Re: Subscription Data

@AnnaSvensson You can utilize the API to get this if needed - 

Example - This will pull back the users who are subscribed to a board, copy/paste the results into Excel and count it all up (Change YOURDOMAIN and NODEID to yours) : https://community.YOURDOMAIN.com/restapi/vc/boards/id/NODEID/subscribers/email/board/

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