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New Commentator

Urgent - A view with all messages by date

Hello,

I'm working at Doctolib and we have Khoros Community since last month.

We already have 500+ messages a day.  Lots are about Covid19 (our clients are Doctors) so It's quite urgent for us :

Is there a view where we can see all messages, ranked by creation date? just like twitter/recent.

Today there is a view with the "main message" by creation date. I'd like the same with all comments, independant of the category. 

The goal is to screen 100% of inbound messages.

Thanks a lot if you can help!

6 Replies 6
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Honored Contributor

Hi @NicolasZu - Did you check the 'Latest Posts' component which displays the most recent posts (Topics and Replies) scoped to the community, category or board?

However, this will not display a threaded structure with a Topic and all its replies but gives a view of all posts by creation date/time.

Thanks,
Srujana.

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Could you help me find it? https://community.doctolib.com/

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You need to place the component on the Home page, category page or forum page according to your need.

Go to you staging instance, Studio -> Page -> Global -> Latest Posts. Drag and drop the component into the required quilt (Community / Category / Forum page). Check the UI and make necessary changes (if needed). 

srujanayeruvaka_0-1584710279827.png

 

You need to "Publish" these changes to production via Studio for the component to show on Production.

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Honored Contributor

https://community.doctolib.com/t5/forums/recentpostspage/post-type/message

Is this what you are looking for or helps maybe?

You can also export all topics from search though there is probably a bit of a delay:
https://community.khoros.com/t5/Search-tools/Export-community-search-results-to-a-CSV-file/ta-p/3760...

There is also a lot of moderator tools available that could assist, but not sure what you may have enabled.

You can find a lot of built in ways to sort data here: https://community.khoros.com/t5/Community-FAQs/Khoros-Platform-URLs/ta-p/32509


Let us know how we can help, I can only make the assumption anything doctor related is 100x more important than anything many of us are doing today!

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Many thanks for all the replies. We're currently tried some of your solutions this weekend.

https://community.doctolib.com/t5/forums/recentpostspage/post-type/messagehelps us a lot and we're digging @srujanayeruvaka @StanGromer solutions.

I'll let you know!

Thanks x100

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Honored Contributor

We have build this custom page here for recent discussions and added sorting options and filters to view posts without a response, without solution etc.

https://h30434.www3.hp.com/t5/custom/page/page-id/RecentDiscussions

This requires a little development but I just want to say that you can build a solution matching your needs if needed. Our page was build with the help of Grazitti development.

Good luck in this crazy time!
Wendy

Learning from others and helping where I can!
Community Passionista!