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Occasional Advisor
Occasional Advisor

What does your 'Getting Started' forum look like?

I'm working on rolling out a 'getting started' forum in the community. We have quite the list of things we want to tell users (I know being simple and minimal helps, in the case we don't want to cut any of this stuff out, what sort of examples can anyone share about what they have done with their community. 

This discussion board as of now will consist of the main Getting Started Post, but within that post it's going to link to about 6 different other posts( two of which are the Code of Conduct and Terms of Use).

I feel like with the list of posts we have, it's going to convolute the the board with maybe too much content. 

Does anyone use any components to perhaps move some bits of content off the board, but where the content can still be found?

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Honored Contributor
Honored Contributor

Re: What does your 'Getting Started' forum look like?

Hi @i_am_ryan!

Our “getting started” stuff isn’t anything fancy, but maybe it’s a useful example. From our home page (and my signature!) we link to a “getting started” topic within our “community tips & tricks” board: https://community.meraki.com/t5/Community-Tips-Tricks/Getting-started-on-the-Meraki-Community/td-p/4...

It seemed like a better experience to me to generally direct people to a specific piece of content than to a while (maybe overwhelming) board.

also - check out the Atlassian Community’s “Welcome Center” group - it’s fantastic!”

Hope this helps!

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Occasional Advisor
Occasional Advisor

Re: What does your 'Getting Started' forum look like?

Thanks for sharing! Going to investigate yours and Atlassians, 

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Honored Contributor Honored Contributor
Honored Contributor

Re: What does your 'Getting Started' forum look like?

Hi Ryan,

 

Here is ours:

https://forums.ni.com/t5/Using-the-NI-Community/tkb-p/3055

 

It is definitely a lot of information, but it seems necessary. We would most likely be linking someone to a specific document when they need it, rather than expecting someone to read all through this.

----------------------------------

Lili McDonald
Sr. Digital Business Manager - Community
@ National Instruments
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Occasional Advisor
Occasional Advisor

Re: What does your 'Getting Started' forum look like?

Thanks for sharing, these are looking like what I would expect them to. 

Lots of posts, but they do a good job at covering expectations and rules, etc. 

 

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emoss
New Commentator

Re: What does your 'Getting Started' forum look like?

@CarolineS Thank you for the kind shout-out re: our Welcome Center! It's been my baby for about a year now. 🙂 Here's a link in case others want to check it out: https://community.atlassian.com/t5/Welcome-Center/gp-p/WelcomeCenter

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