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Khoros Community Discussions

Curious about our platform? Looking to connect on social technology? You've come to the right place.
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CKummer

Questions about Community syndication

Hi everybody,  I have at least two (maybe no-brainer) questions about community syndication:1. Once a selection of featured posts has been made, is this selection for ever?2. I would like to create se...
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clangmayr

How can I prevent a User to change his E-Mail Adress

A part of our community is only visible to Customers and/or Partners. We want to avoid that they keep their access when leaving the company. How can we prevent them to change their e-Mail Adresses aft...
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pepitaK

Two inline reply editors in solved thread

We updated inline replies to our pre-production community, but this strange behavior occurred: When replying to the topic message, there appear to be two inline editors. The first one is where it shou...
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lolagoetz

Granting new roles via ranks - does it backfill those who earned the rank?

I'm creating a new role that grants additional permissions once a rank is reached. Adding it to the rank is the easy part. But what happens with users already in that rank --- will it go back and give...
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Enidin

Renew the badges (criteria)

I know badges and ranks (gamification) must be think as a whole. But if we now think about just the badges and criteria's. Situation at the moment, example numbers:Badge --> Kudos receivedHow many kud...
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IanAtJMP

Do TKBs have an autosave function?

I don't seem to see a way to turn on autosave drafts for TKBs. Am I missing something?
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Finney0225

Post Approved Metric

Analytics question! Could someone please describe the 'Post Approved' Metric for Moderators? If you have an Admin Filter on, the moderator who clicks on the email which then takes you to the Community...
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Finney0225

Moderator SLA

Hi friends! Do you hold your Moderators to a SLA time frame? If so, do you then use it to measure success? I.e. For the month of April, 95% of our posts were answered within our 24 hour SLA.  Right no...
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JacobBo

Getting customers to share stories in your community?

Have you ever struggled to get a customer to share their story with others? What were some ways you succeeded in making this happen? We have used our Announcing the Khoros Kudos Awards for this purpos...
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Leandra_N

How to export contest entries

Hi all,I'd like to export all of the contest entries from a contest I am running and am stumped as to how to accomplish this.I've sorted through the contest metrics and am unable to see how to do anyt...
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