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eaheaton

Is there a way to know what date a user earned a new rank?

I'm looking for data on when users that rank up (from a New Member to level 1; level 1 to level 2; level 2 to level 3; etc) each week. Is there a way to know what date a user earned a new rank?  Thank...
by eaheaton New Commentator latest reply 04-09-2019
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Toby

Make reporting easier for Community Managers

Good day everyone,Community Managers have struggled with proving the ROI of communities and the best way to: show their value & justify their cost – built-in, simple reporting is what we seek (and wou...
by Esteemed Contributor Esteemed Contributor latest reply 04-09-2019
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mhock

Anyone have insight on Knowledge Management

I am not certain this is the right place.  I am looking for insight on how people structure their knowledge management team as well as how the structure their knowledge base software.Any insight is gr...
by Frequent Advisor Frequent Advisor latest reply 04-08-2019
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sarajaynerow

Insert Image Permissions

Hi all, hopefully someone can point me in the right direction?! We have provided a set of users with the Insert Image role permission however some users are still unable to insert an image into a disc...
by Advisor Advisor latest reply 04-08-2019
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SimoneM

move old discussion in archive

Hi there,my community has almost 4 years and lots of content.Over time some solutions that were valid in the past, today are no longer valid, for example because we have changed procedures, product fe...
by Advisor Advisor latest reply 04-05-2019
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jhaze

Node vs User

Hi Khoros Community!  I'm pulling Accepted Solutions metrics for our community. What is the difference between Accepted Solutions (User) metrics an Accepted Solutions (Node) metrics?Thanks in advance!
by Frequent Advisor Frequent Advisor latest reply 04-04-2019
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Toby

Community Manager Chats - Your Suggestions Please

Good day everyone,I enjoy connecting with other Community Managers to talk a little shop and share best practices. I participate in a few tweetchats, mostly about social media, and am seeking one for ...
by Esteemed Contributor Esteemed Contributor latest reply 04-04-2019
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estieg

AMA nested thread solution? Or "threaded post" solution?

Hi all, We've been hosting AMA's (ask me anything) with our users for a number of months with terrific success.  However, it's tough to follow the conversation in real-time because people are posting ...
by Occasional Advisor Occasional Advisor latest reply 04-03-2019
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deirdreyee

Collecting NPS, Customer Feedback, Candid Comments

Hello all, In addition to managing the community I'm responsible for our company's NPS program. We run it via email with a lot of investment across the company and ownership of the list in the Custome...
by Advisor Advisor latest reply 04-03-2019
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Reban

Is it possible to get user id's in LSI?

We would like to get the user id (email) of people who e.g voted on an idea in our Community. I can see the username when I look in LSI on the idea but would like the list of user id's to know what or...
by Occasional Advisor Occasional Advisor posted on 04-03-2019
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Tim_Dickinson

Import metrics to show users via a dashboard?

Has any enterprise that's offering a SaaS to customers done work to create a customer dashboard to present metrics around that SaaS? For instance, something that feeds uptime/availability/other number...
by Advisor Advisor latest reply 04-01-2019
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jeremylatimer

Labels Component on Category Pages

Hello Lithosphere,We would like to have a Labels component on our category pages, to display the labels used on all boards within that category, which can be clicked to filter content from those board...
by Occasional Contributor jeremylatimer Occasional Contributor latest reply 04-01-2019
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shrutipanwar22

Friend Unfriend

I am looking to build a community. Can i use the friend/unfriend feature for follow/unfollow, like can i change it in configuration setting or using some api.Lets say there are 3 users in community A,...
by Occasional Advisor Occasional Advisor latest reply 04-01-2019
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progranime

User Email Notification Defaults

Hi Community,I would like to ask if we can set specific time for example 7:00 am the user will be notify in their email? Also what is the specific time will the user notifies when we choose the Daily ...
by progranime New Commentator latest reply 03-29-2019
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kgroneman

Permissions for not logged in users

I'm looking for some wisdom regarding permissions for users that have not logged in.   In all the documentation I'm finding, it *appears* that the permission defaults apply to "members" (logged in) wh...
by Honored Contributor Honored Contributor latest reply 03-29-2019
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sateesh999

how to get Spam Quarantine notification messages in stage environment?

Hi Team,I want to test the Spam Quarantine page alignment and notifications in the stage environment. And what are the steps to see the Spam notification messages in the page "Spam Quarantine"?Thanks ...
by Advisor Advisor latest reply 03-28-2019
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mhock

Has anyone started with just 1 Badge?

Hello,We are considering turning on gamification for the sole purpose of identifying people going to our user conference.We would want to expand this to a true program in the next 8 months.I would lov...
by Frequent Advisor Frequent Advisor latest reply 03-25-2019
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sleslie2017

Lithium generic training/help/tips/resources docs for our members?

Hello Community, I am trying to locate training resources for Lithium (Khoros) platform- Help documentation that can be repurposed for our members. So we are planning to migrate from Jive and of cours...
by Occasional Contributor sleslie2017 Occasional Contributor latest reply 03-25-2019
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MJWatt

Managing blog workflow (bringing this issue back to life)

How are folks who are *not* using Reach managing workflow approval on their blogs?  Are you using the blog node given this deficiency? In the process of finalizing our implementation, we've identified...
by Occasional Advisor Occasional Advisor latest reply 03-23-2019
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Finney0225

To create a reply-only category or board:

I'm having a hard time creating a reply-only board. I have 2 boards under my one category. 1 board, I want to be able to give our customers the ability to post and reply. However, on the other board, ...
by Occasional Advisor Occasional Advisor latest reply 03-21-2019
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