Khoros Atlas Logo

Khoros Community Discussions

Curious about our platform? Looking to connect on social technology? You've come to the right place.
Filter
Filter by Labels
Select any of the labels below to filter results.
Filters applied...
Sorted by:
sarajaynerow

What release are we on?

Hi, may seem a simple question but can anyone point me to where I check what release we are on of the Lithium Community? I want to assess against Release Notes but can't locate what we are on now to k...
by Advisor Advisor latest reply 04-29-2019
1 2
1
2
Toby

Set up folders for email notifications from Lithium in Outlook

Good day all,As a Community Manager, I am subscribed to all sorts of content and get many email updates from Lithium to let me know about new questions or contributions.Is it possible to set up folder...
by Esteemed Contributor Esteemed Contributor latest reply 04-29-2019
0 3
0
3
Julie_M

How to change name of kudos hover button

We've figured out how to have a different name for "kudos" in our ideas board versus our discussions board, however when you hover over the word, the word kudos still remains in both boards. Does anyo...
by Occasional Contributor Julie_M Occasional Contributor latest reply 04-29-2019
0 2
0
2
jamiemccardle

KB Edit vs Publish

Our Community has both edit and publish article permissions in the same field.  Please see the image attached. Is there a way to separate these two?  I know publish may directly relate to editing alre...
by Advisor Advisor latest reply 04-26-2019
0 3
0
3
Rachie1986

role which prevents new members from sending a Pm without creating a public post

Hi All, This was active on my community but it was removed by an admin in error. Anyone know how I can make it so new members cannot send a PM without posting first? As a rule/role for a new member.
by Frequent Advisor Frequent Advisor latest reply 04-26-2019
0 6
0
6
lana_lee

LSI "Unexpected error has occurred" message

Went to the content area in LSI and saw "An Unexpected Error has occurred".  Anyone else encountered this?Looked on the Li status page and see that there's an issue with "SMM and Lithium Community Int...
by Valued Contributor Valued Contributor latest reply 04-24-2019
0 12
0
12
AlanA

Remove User from Superuser Program

Hi everyone, When you remove a user from a superuser program (for posting policy violations) do you inform the remaining participants, or not?Our superusers have a private discussion board and will no...
by Trusted Contributor Trusted Contributor Trusted Contributor latest reply 04-23-2019
3 12
3
12
ComcastJessie

Editing post tags

In our community we allow our users to tag their and other users posts. This has help tremendously with SEO and finding the topic our users are talking about. Our only issue is that sometimes we get t...
by Occasional Advisor Occasional Advisor latest reply 04-23-2019
4 11
4
11
jamiemccardle

Avatar Reports Metrics or LSI?

We would like to run a report to see all users that updated their avatar in a certain date range.  I'm unable to locate a user report for avatar updates in LSI or Metrics?Is this report possible to bu...
by Advisor Advisor latest reply 04-23-2019
1 4
1
4
Parvez_AL

Understanding minutes to first reply

Hi,I had a question related to minutes to first reply. In LSI the definition of minutes to first reply it also mentions "This metric excludes minutes for replies that have occurred after 7 days". (sho...
by Occasional Contributor Parvez_AL Occasional Contributor latest reply 04-23-2019
0 2
0
2
JulieU

Is local content prioritised when using the global search on a local page?

HiI am curious to how the articles are prioritised in the search results. When you search in the search bar, will content from the page you are on be 1st priority in the results?  And what is the next...
by Advisor Advisor latest reply 04-23-2019
1 5
1
5
GlennD

Confused by 'Closed account' result in Values Analytics results

Hi,Today I exported the last 30 days of our value analytics so I could review the survey feedback and for some reason, the Username for the majority of survey responders is listed as Closed Account an...
by Advisor Advisor latest reply 04-22-2019
1 4
1
4
kgroneman

How long does spam quarantine hold a message?

I can't find the answer to this using search here.  If a message gets automatically deleted from the spam quarantine, how long does the spam quarantine hold a message before it's removed from the quar...
by Honored Contributor Honored Contributor latest reply 04-22-2019
0 5
0
5
tyw

Spam Quarantine - Who marked as spam?

One challenge I’m finding is being able to identify who marked a post as spam, was it the system or a moderator?I know I can use the audit log based on the post ID to see but this isn’t an efficient u...
by Esteemed Contributor Esteemed Contributor latest reply 04-22-2019
2 1
2
1
IanAtJMP

Is there a SORT / ORDER BY clause in API V1?

The ORDER BY clause in V2 is limited in scope and cannot be used to ORDER BY message.subject, or author.login, which we want to. Does the API V1 have a sorting capability? I'm unable to determine. Tha...
by Respected Contributor Respected Contributor latest reply 04-18-2019
1 2
1
2
Giuliano

Social login for Lithium community

Does Lithium support social login to manage access to the online community?We are looking at a simple way to let members sign in to the online community, and we would like to implement social login so...
by Advisor Advisor latest reply 04-18-2019
1 4
1
4
ChelcieH

Articles never saved even though indicated it did

One of our authors created an article and selected Save (not publish) so she could come back to it later. It showed it was saved (green bar that said "saved"), but now it is no where in the Community ...
by Occasional Contributor ChelcieH Occasional Contributor latest reply 04-17-2019
0 1
0
1
sarajaynerow

Visual Forum Components

I'm looking for inspiration if possible. We have a forum with a component on it which is a forum list, showing questions raised, user profile image on the left with title, names, last posted, replies ...
by Advisor Advisor latest reply 04-17-2019
0 1
0
1
deirdreyee

Best structure for special, exclusive group in a community (first stop in a community)

Hello all, We are adding a special area for our customers who have invested in our certification courses. There are almost 1000 who will be added when we go live, with this area, those who have active...
by Advisor Advisor latest reply 04-17-2019
2 3
2
3
katiepbussey

Hashtag in url?

Hi, all! We've run into an extremely aggravating problem - for some reason, a hashtag is appearing urls. This 'addition' makes all actions on the page inoperable and forces the user to refresh the pag...
by Occasional Advisor Occasional Advisor latest reply 04-17-2019
1 5
1
5