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jamiemccardle

LSI Quick Timeout

LSI is logging out due to inactivity after one to two minutes recently.  Is this something new?  Is anyone else experience a quick timeout?
by Valued Contributor Valued Contributor latest reply 10-06-2019
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DennisMSmith

No Account Available for Responding - LSW

When I am in LSW and try to respond to a thread it tells me that there isn't an account available for responding? Is this the normal behavior? How does one respond via LSW back to community? 
by Advisor Advisor latest reply 10-04-2019
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i_am_ryan

Tracking "Accepted Solutions" email

Hello ya'll I'm curious to how you are or have been tracking accepted solutions emails. We currently have ours set to 2 days after the OP has been responded too. I'm wondering if you have some interes...
by Advisor Advisor latest reply 10-04-2019
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AmyAtIntuit

How to Hyperlink Phone Numbers

Does anyone know how to hyperlink phone numbers on the Lithium/Khoros community platform so that it is clickable on windows browsers (i.e. firefox, chrome, edge, etc)?I am currently using the followin...
by Occasional Contributor AmyAtIntuit Occasional Contributor latest reply 10-04-2019
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MacLit

Deep dive into Community Search mechanics

Hello everyone,I am responsible for our B2B Community where we provide service information for 3rd party companies interested in our internal documentation. It is critical for us that users can search...
by Occasional Contributor MacLit Occasional Contributor latest reply 10-04-2019
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msuniga

Queue Counter

Is there a way to see how many conversations are in the queue? I've previously used Lithium which would show how many are in the queue. It can seem a little daunting to never know how many more conver...
by msuniga New Commentator latest reply 10-03-2019
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NicolaC

Updating default email notification settings

Our default email settings are all currently set to 'Never'. If we update these defaults to 'Immediately', does it impact existing users or only new users?
by Occasional Advisor Occasional Advisor latest reply 10-03-2019
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Jhonmicky

Ooyala hosting service for embedded video vs attached video

Hello everyone,,,Embedded Video(inserted through RTE😞As all videos uploaded/embedded to a Lithium community are hosted by Ooyala. So is there any way to get the file size from Ooyala videos if video ...
by Jhonmicky New Commentator latest reply 10-03-2019
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nicoleguzzo

Analytics Role - show User Reports

Hello!I gave a group of our employees the Analytics role in our Community. We want them to be able to see User Metrics in the Community Admins Metrics section.However, it's now showing up. Only Advanc...
by Valued Contributor Valued Contributor latest reply 10-02-2019
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Toby

Adding replies to a Blog - Your assistance please

Good day everyone,My community has just migrated to Lithium from Jive and I have a functionality question.I believe the best way to make an announcement or teach a best practice is with a blog; correc...
by Esteemed Contributor Esteemed Contributor latest reply 10-02-2019
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