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nicoleguzzo

Adding photos in comments via mobile

Hello!Is anyone able to comment on a discussion thread and add a photo via their mobile device?I only see it as an attachment, which doesn't show the photo.Thank you for your help in advance! 
by Valued Contributor Valued Contributor latest reply 3 weeks ago
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CarolineS

User avatars in ActiveCast (or via API, easily?)

Hi ya'll - We're interested in displaying some community content outside of our community (finally!), and are thinking of using ActiveCast to do so.But, the display of ActiveCast is quite plain. I kno...
by Honored Contributor Honored Contributor latest reply 3 weeks ago
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ndomara

Video Captioning

Does anyone know if it is possible to upload the captioning file with your video through the Khoros platform? Or is this something that you need to do natively?We manage multiple accounts and want to ...
by ndomara New Commentator posted on 3 weeks ago
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HelgaMarieAuran

Post Success Page components

Hi! Does anyone know what components should be visible on the "Post Success Page"? Currently our page looks like this and content is blank for users after posting when the "Show confirmation pages for...
by Trusted Contributor Trusted Contributor Trusted Contributor latest reply 3 weeks ago
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sarajaynerow

Community Newsletter

Hi all!I am new to Lithium and wondering if there is a way to send a Newsletter with popular content etc from Lithium itself? I can't see one and older posts from 2015 suggest doing this outside of Li...
by Advisor Advisor latest reply 4 weeks ago
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Elesha

Filtering dash by one set of labels and widget by another

Is there a way to filter a widget by one set of labels and then apply another label filter at a dashboard level...in essence filtering a filter in a parent child relationship way? Our content has mult...
by Elesha New Commentator latest reply 4 weeks ago
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Lundehoj

Remove access to specific area for moderator role

Hi,We have a moderator role which have access to moderate every area on the community. But we have one area which should not be controlled by all moderators, but only two.Can you put a restriction on ...
by Occasional Advisor Occasional Advisor latest reply 4 weeks ago
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JuliePoole

System Help versus Custom TKB Help in Community

Two parter question here:1) Is there a way to identify how many people actually navigate to the system help available with My Settings? Can I do this by role?2) Best practices around using system help...
by Occasional Contributor JuliePoole Occasional Contributor latest reply a month ago
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CKummer

Ad labels to therads afterwards

Hi folks, our community has reached a point where we have to bring a bit more order into it. As far as I can see there are two options: More boards or subboards and labels. (We're are using tags alrea...
by Occasional Advisor Occasional Advisor latest reply a month ago
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i_am_ryan

What does your 'Getting Started' forum look like?

I'm working on rolling out a 'getting started' forum in the community. We have quite the list of things we want to tell users (I know being simple and minimal helps, in the case we don't want to cut a...
by Occasional Advisor Occasional Advisor latest reply a month ago
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mnisbet

Facebook Event Support

Hello, We host many concurrently running events a year and are looking for a solution that will pull comments across all these very active Facebook event pages into one place. If I add a Facebook acco...
by mnisbet New Commentator latest reply a month ago
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Finney0225

Community team structure

Hello! As I plan for 2020 (eek) I'm wondering what have you found the best structure is for your team. I already checked out some great blog posts on the Community but would like to hear about your pe...
by Occasional Advisor Occasional Advisor latest reply a month ago
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deirdreyee

Exactly what should the CSV look like - Import Roles

Hello! I want to use the import roles feature and want to make sure I do it right. I'm putting the usernames in and they all have roles already, various roles. Do I need to have a Column A with all us...
by Advisor Advisor latest reply 10-11-2019
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GlennD

Follow up with customers on value analytics comments?

Hi,We currently use the Community Experience Survey on our communities and I was curious if anyone has had much success following up with customers who leave a negative comment?The majority of survey ...
by Advisor Advisor latest reply 10-09-2019
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Bhardcastle_

Can I lock a post after the best answer has been selected?

HelloIs there a way to lock a post after it has been selected as the best answer? I know there are several ways of locking down an entire thread after reading the forum.We are wanting to stop a post f...
by Bhardcastle_ New Commentator latest reply 10-08-2019
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Wendy_S

Best practice sharing - Locking topics after they receive a solution.

Hi Everyone.   I have seen the question here more often about locking solved topics and how to (automatically) make that happen. There have been many ideas posted here as well so the "want" is clear. ...
by Honored Contributor Honored Contributor Honored Contributor latest reply 10-08-2019
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jamiemccardle

LSI Quick Timeout

LSI is logging out due to inactivity after one to two minutes recently.  Is this something new?  Is anyone else experience a quick timeout?
by Occasional Advisor Occasional Advisor latest reply 10-06-2019
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DennisMSmith

No Account Available for Responding - LSW

When I am in LSW and try to respond to a thread it tells me that there isn't an account available for responding? Is this the normal behavior? How does one respond via LSW back to community? 
by Advisor Advisor latest reply 10-04-2019
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i_am_ryan

Tracking "Accepted Solutions" email

Hello ya'll I'm curious to how you are or have been tracking accepted solutions emails. We currently have ours set to 2 days after the OP has been responded too. I'm wondering if you have some interes...
by Occasional Advisor Occasional Advisor latest reply 10-04-2019
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AmyAtIntuit

How to Hyperlink Phone Numbers

Does anyone know how to hyperlink phone numbers on the Lithium/Khoros community platform so that it is clickable on windows browsers (i.e. firefox, chrome, edge, etc)?I am currently using the followin...
by Occasional Contributor AmyAtIntuit Occasional Contributor latest reply 10-04-2019
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