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smithjohn1

Site Indexation issues

There is a difference on my site page counting (indexation) status. The domain is more than 2 years old and it was performing fine, until a few months back.Four to five months ago my site’s page count...
by smithjohn1 New Commentator posted on 11-24-2017
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robertcavanna

Is there a way to prevent all TKB messages from going to Spam Quarantine?

The only members of our community who can create a TKB message are employees. We have run into an issue where a TKB message (knowledge base article) is sent to Spam Quarantine after edit, with no obvi...
by Occasional Advisor Occasional Advisor latest reply 11-23-2017
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Toby

Using Categories and email notifications

Good day everyone,My community converted from Jive and we are using categories rather than group because it is easier to classify content: discussions, blogs, ideas.Is there a way to subscribe to the ...
by Esteemed Contributor Esteemed Contributor latest reply 11-22-2017
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sgenzer

Google Chrome issues

Hello Lithium Community -  I am receiving more and more reports from users (and experiencing myself) where Google Chrome is causing all sorts of problems with Lithium Community.  I have actually stopp...
by Occasional Advisor Occasional Advisor latest reply 11-21-2017
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psl

Changing forum category images

Hey everyone,  first time posting, hoping to get help with the forum I just started working on. When I add new category to the forum, it repeats the same picture image (please see the pandas in attach...
by psl New Commentator latest reply 11-20-2017
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Giuliano

Business case for community - best figures to demonstrate value?

I am preparing a business case for our community, I want to include some figures that demonstrate the business value, apart from the obvious call deflection what are the other indicators that can supp...
by Advisor Advisor latest reply 11-20-2017
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kurtzi

Lithium private communities on boarding

Hi All, Let's say I want to buy a Lithium license. Am I just getting my own URL?My own user management service? Can I Import users? Thanks 🙂Liran. 
by Occasional Contributor kurtzi Occasional Contributor latest reply 11-20-2017
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kurtzi

Lithium admin statistics

Hi Guys, Second post of me trying to decide whether I should use Lithium as a community support forum. I'm googling it for some time but couldn't find a focused answer...As an admin, I'd really like t...
by Occasional Contributor kurtzi Occasional Contributor latest reply 11-20-2017
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JillianB

Search Spam Bot?

I'm putting together a metrics report on off-season activity and just noticed that our community search was rather inundated with junk searches over the summer. We received thousands of searches for t...
by Esteemed Contributor Esteemed Contributor latest reply 11-16-2017
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Inactive User

Labels and site search

Hello everyone,My community recently migrated to Lithium from Jive, so I am still new to the intricacies of the Lithium platform. I am struggling to find an answer to this question posed by one of our...
by Inactive User Not applicable latest reply 11-16-2017
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mr_gordon

User Contact After Inactivity

hello all! I am new to lithium community! I am looking for a way to mass communicate a message to individuals who have not accessed the site in a while. ex 45 days. I would prefer that all the individ...
by mr_gordon New Commentator latest reply 11-15-2017
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HelgaMarieAuran

Change text inside search-bar

Hi, Does anyone know how to change the text inside the search-bar if you would like it to differ depending on the location of the user?For example saying "Search this knowledgebase" or "Search this fo...
by Trusted Contributor Trusted Contributor Trusted Contributor latest reply 11-14-2017
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lradden

sitemap of community

Hi  I need to submit my community's sitemap to google web tools for re-indexing. How do I locate the sitemap of my community?
by Valued Contributor Valued Contributor latest reply 11-09-2017
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Karlee92

Update Community Manager Contact Info

Does anyone know where I go in admin (I'm assuming that it's in admin) to update our company contact email? For example, all of the customer updates from the no-reply@lithium.com email currently go to...
by Advisor Advisor latest reply 11-08-2017
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kurtzi

Some novice questions about Lithium

Hi Guys,I'm new here.I'm considering using Lithium as a Community Support forum and I need it to have the following features: 1. Ability to reward users for helping other users (stars, badges, etc.)2....
by Occasional Contributor kurtzi Occasional Contributor latest reply 11-08-2017
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Kev_B

Sending a batch of email verification messages?

Hello one and all, Just wondering if anybody has ever figured out how to send a batch email to unverified accounts please? https://community.lithium.com/t5/FAQs-email-templates-and-text/About-email-te...
by Frequent Advisor Frequent Advisor latest reply 11-08-2017
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GlennD

Using blogs for external and internal release notes?

Hi,I'm new to Lithium and still learning about all it can do. We are using the blog feature for our customer facing Release Notes and I am wondering if it is possible to have some internal content inc...
by Advisor Advisor latest reply 11-08-2017
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jacques_ca

File Attachement for Developers Board

Hi   We are working on the possibility for our members to upload various types files in our community. It will be specifically on a board for developers. Our concern is about the security level in sen...
by Valued Contributor Valued Contributor latest reply 11-07-2017
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EmDunn

Megaphone icon in Forums

Hi,I might be missing something, but I've looked everywhere and can't find an answer. Can someone tell me what the means when displayed on a message, on a message board page?Thank you!Emily
by Advisor Advisor latest reply 11-02-2017
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Inactive User

Moderator rights on community level vs. category level

Hi all. Sorry if this is a silly question, but I am new to Lithium and how roles and permissions work here. The challenge: Create a private category with limited membership and allow moderators to man...
by Inactive User Not applicable latest reply 10-31-2017
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