Khoros Atlas Logo

Khoros Community Discussions

Curious about our platform? Looking to connect on social technology? You've come to the right place.
Filter
Filter by Labels
Select any of the labels below to filter results.
Filters applied...
Sorted by:
hlio

LSI - How are KB comments counted in LSI?

We move KB comments that are not related to a KB article to the forum to spark more engagement with other customers. However in LSI, for the last three weeks, we see that our First Responses are unusu...
by Occasional Contributor hlio Occasional Contributor posted on 08-13-2019
0 0
0
0
CarolineS

Regression test examples on a new community version?

Hi ya'll -Wondering if any of you have a standard set of regression tests you run when your community staging site is upgraded. If so, it would be amazing if you'd share your tests!I generally poke ar...
by Honored Contributor Honored Contributor latest reply 08-13-2019
3 19
3
19
Toby

Slack Integration

Good morning all,There was an old thread about this topic without much interaction so I thought I would start fresh.My company is looking into a Slack integration and I would really enjoy hearing from...
by Esteemed Contributor Esteemed Contributor latest reply 08-12-2019
1 8
1
8
viveksr

How to Hide Delivered Ideas on Idea Exchange Page ?

Hello,On the IdeaExchangePage for e.g., https://lithosphere.lithium.com/t5/Li-Product-Ideas/idb-p/Lithium_Ideas/page/3 is it possible to prevent showing Ideas which have already been Delivered?Any inp...
by Advisor Advisor latest reply 08-12-2019
2 1
2
1
AlanA

Auto-Response for Unanswered Posts

Hi all, We are blessed with a Community platform that receives a ton of traffic and engagement. One downside to that is we see a lot of questions go unanswered. We'd like to implement an auto-responde...
by Trusted Contributor Trusted Contributor Trusted Contributor latest reply 08-11-2019
2 10
2
10
Leandra_N

Removing Large Amounts of Labels

In our community we initially allowed moderators to create new labels in addition to  pre-defined labels. However, there have been a large amount of labels created with minimal content and duplicate l...
by Occasional Contributor Leandra_N Occasional Contributor posted on 08-09-2019
0 0
0
0
jamiemccardle

Categories Not Appearing After Change in Admin

When a new node is added under a category, the category stops appearing, but it’s actually there, just goes white against the white background.If we edit the category name, the category appears again ...
by Occasional Advisor Occasional Advisor latest reply 08-09-2019
0 4
0
4
Peta415

Unique Users (Analytics)

Hi Khoros community, When Unique Users visit your blog/post, I was under the impression they were not members of the community.  Or are they count as actually hits from members who have already signed...
by Occasional Contributor Peta415 Occasional Contributor latest reply 08-09-2019
0 3
0
3
sarajaynerow

Subscribing to search filters

Hi all, hope you can help as I am starting to believe I am going a little crazy. Is there or will there be the ability to subscribe to a search filter? E.g. if I filter by a set of labels, can I subsc...
by Advisor Advisor latest reply 08-08-2019
0 1
0
1
AnaB

Suggestion for Internal Notes

Hello, this is my first post, I hope I am putting this in the correct area. I have wanted this since we first started working with Lithium now Khoros. Who do I need to contact to have the Internal Not...
by AnaB New Commentator latest reply 08-07-2019
0 4
0
4
akot96

Quick question about user reports by message board

Hi all,Am I able to pull the user reports for a specific message board?I can currently get the stats for a particular user (ex. Posts, replies, bravos) for all the message boards but want to understan...
by Occasional Advisor Occasional Advisor latest reply 08-06-2019
0 7
0
7
allensmith81

Images Sizes

Hi all, We currently allow users to upload images of 6mb via the admin panel. What size do you support? do we need to allow bigger images now the world is generally better connected?@AndyK/@JavierG  -...
by Esteemed Contributor Esteemed Contributor latest reply 08-06-2019
0 12
0
12
AlyessaD

Formatting Custom Content

I am trying to add bulleted lists to some of the text we put in the custom content boxes in our community. I'm using the html code:<ul><li>item 1</li><li>item 2</li></ul>This puts a hard return betwee...
by AlyessaD New Commentator latest reply 08-06-2019
0 4
0
4
nicoleguzzo

Update a blog -> get a notification?

Hello all!Is it possible to subscribe to a single blog post, and receive a notification every time it's updated?Thank you!
by Valued Contributor Valued Contributor latest reply 08-06-2019
2 3
2
3
Enidin

Embedded discussions to the .com

Hi guys,I know Khoros is building several syndication components at the moment but I would like to hear have you build something similar for your self? If so what kind of experiences you have, how you...
by Trusted Contributor Trusted Contributor posted on 08-06-2019
0 0
0
0
ShaunABD

How can we create an account-level of Lithium activity in Salesforce

We have the Salesforce integration installed and working well. It gives us Lithium activity information at the Contact level. We can also see all Lithium users in Salesforce and, if it exists, the cor...
by Occasional Contributor ShaunABD Occasional Contributor latest reply 08-05-2019
1 2
1
2
mhock

Can you automatically apply a role to a member

I would like the employee role to be assigned to anyone with our domain in their email address.Has anyone successfully automated the application of a role based on email or any other criteria? 
by Frequent Advisor Frequent Advisor latest reply 08-02-2019
0 6
0
6
deads

Increasing number of messages on Moderator page

I'm trying to bulk move some posts and can seem to only do it 10 at a time. The dropdown lets you select all (posts that are visible on the screen) and bulk modify them. However, it looks like there's...
by Occasional Advisor Occasional Advisor latest reply 08-02-2019
1 5
1
5
jhaze

Category Expert or Admin capabilities in a specific Board

For a bit of context. A product team reached out to me and asked if they could have their own internal board for their team to ask/answer questions about the product (it is a pretty popular product in...
by Frequent Advisor Frequent Advisor latest reply 08-02-2019
0 3
0
3
jcampbe

Altering/Changing User's Subject Line in a Post

Hi there!I was wondering what the best practices are for changing the subject line for a user's post.To specify, there are many posts with the subject that just say "help me!" The content of the posts...
by jcampbe New Commentator latest reply 08-02-2019
0 3
0
3