We move KB comments that are not related to a KB article to the forum to spark more engagement with other customers. However in LSI, for the last three weeks, we see that our First Responses are unusu...
by hlio
Occasional Contributor
posted on
08-13-2019
Hi ya'll -Wondering if any of you have a standard set of regression tests you run when your community staging site is upgraded. If so, it would be amazing if you'd share your tests!I generally poke ar...
Good morning all,There was an old thread about this topic without much interaction so I thought I would start fresh.My company is looking into a Slack integration and I would really enjoy hearing from...
Hello,On the IdeaExchangePage for e.g., https://lithosphere.lithium.com/t5/Li-Product-Ideas/idb-p/Lithium_Ideas/page/3 is it possible to prevent showing Ideas which have already been Delivered?Any inp...
Hi all, We are blessed with a Community platform that receives a ton of traffic and engagement. One downside to that is we see a lot of questions go unanswered. We'd like to implement an auto-responde...
In our community we initially allowed moderators to create new labels in addition to pre-defined labels. However, there have been a large amount of labels created with minimal content and duplicate l...
by Leandra_N
Occasional Contributor
posted on
08-09-2019
When a new node is added under a category, the category stops appearing, but it’s actually there, just goes white against the white background.If we edit the category name, the category appears again ...
Hi Khoros community, When Unique Users visit your blog/post, I was under the impression they were not members of the community. Or are they count as actually hits from members who have already signed...
Hi all, hope you can help as I am starting to believe I am going a little crazy. Is there or will there be the ability to subscribe to a search filter? E.g. if I filter by a set of labels, can I subsc...
Hello, this is my first post, I hope I am putting this in the correct area. I have wanted this since we first started working with Lithium now Khoros. Who do I need to contact to have the Internal Not...
Hi all,Am I able to pull the user reports for a specific message board?I can currently get the stats for a particular user (ex. Posts, replies, bravos) for all the message boards but want to understan...
Hi all, We currently allow users to upload images of 6mb via the admin panel. What size do you support? do we need to allow bigger images now the world is generally better connected?@AndyK/@JavierG -...
I am trying to add bulleted lists to some of the text we put in the custom content boxes in our community. I'm using the html code:<ul><li>item 1</li><li>item 2</li></ul>This puts a hard return betwee...
Hi guys,I know Khoros is building several syndication components at the moment but I would like to hear have you build something similar for your self? If so what kind of experiences you have, how you...
by Enidin
Trusted Contributor
posted on
08-06-2019
We have the Salesforce integration installed and working well. It gives us Lithium activity information at the Contact level. We can also see all Lithium users in Salesforce and, if it exists, the cor...
I would like the employee role to be assigned to anyone with our domain in their email address.Has anyone successfully automated the application of a role based on email or any other criteria?
I'm trying to bulk move some posts and can seem to only do it 10 at a time. The dropdown lets you select all (posts that are visible on the screen) and bulk modify them. However, it looks like there's...
For a bit of context. A product team reached out to me and asked if they could have their own internal board for their team to ask/answer questions about the product (it is a pretty popular product in...
Hi there!I was wondering what the best practices are for changing the subject line for a user's post.To specify, there are many posts with the subject that just say "help me!" The content of the posts...
