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JUNGHEON

Ideas for displaying posts with official answers

If a community manager or modulator provides an answer, can those postings be segregated separately?
by Occasional Advisor Occasional Advisor latest reply 11-18-2019
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jamiemccardle

View Edit History - Knowledge Base Articles

After being active with a Community powered by Khoros, we are starting to receive reports from community members that they can see the edit history of knowledge base articles.  These members are set t...
by Advisor Advisor latest reply 11-15-2019
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Leandra_N

Batch Processing takes several minutes to process and is unsuccessful

Hi, I am using the batch processing tool to attempt to move about 20 threads at a time to a new forum. However, the process is painstakingly slow. It takes about 3 minutes to process the request, and ...
by Occasional Advisor Occasional Advisor latest reply 11-12-2019
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k_saurabh

Community Analytics - Country Level Data

Hi,I have couple of queries regarding community analytics or LSI1. Is there any way we can save filters so that it can be reused?2. Any way to pull the data for multiple countries as one shot and sche...
by Occasional Advisor Occasional Advisor latest reply 11-12-2019
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saraforslund

Can i add xml files as a white listed file type to attach to tkb's?

Hi,Was just wondering if the platform supports adding xml as a white listed file type, so that my authors of tkb articles can add a xml file as attachment to an article? Thanks in advance!
by Contributor saraforslund Contributor latest reply 11-12-2019
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aarontw

What does "Feature This Idea" do?

On our idea stations, we can select "Feature this idea" from topic options menu on any idea. What does this do? Is it the same as pinning an idea?
by Occasional Contributor aarontw Occasional Contributor latest reply 11-11-2019
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mhock

Scheduling a daily registration report with member email

Hello,I am aware I can schedule a report that gives me a count of total registrations for the day before.I need a report that provides the member email and username each day so we can do a vlookup aga...
by Frequent Advisor Frequent Advisor latest reply 11-11-2019
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Toby

Please Help - Community Member not recognized (SSO issue?)

Good day everyone,I have a community member who changed their name so we needed to update their email and username. I have also gone to Mod Tools to update their SSO ID.Each time the member tries to l...
by Esteemed Contributor Esteemed Contributor latest reply 11-11-2019
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iosman123

Integrating Lithium with SFDC?.

Hello, Has anyone integrated Lithium with SFDC for collaborating outside the SFDC user community with pre-sales, services, partners, and/or even the prospects themselves?  Trying to find anyone that i...
by Occasional Contributor iosman123 Occasional Contributor latest reply 11-10-2019
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Chao

Google QA Structured Data

Khoros has introduced Google Q&A Structured Data in Lithium Community 18.12 Release Notes. Starting with the 18.12 Release, the markup for all community forum pages has been updated to support the lat...
by Advisor Advisor latest reply 11-08-2019
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Sorcha

Exporting PMs

Hi everyone, Is there an easy way to export PMs? Or would this need to be done manually by copying message by message and then piecing them together to form the convo. I'm looking to pull down all mes...
by Occasional Advisor Occasional Advisor latest reply 11-08-2019
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luis_anjos

Bot agnostic framework

Where can i access last version of Agnostic framework and Bot Api Document?
by Occasional Contributor luis_anjos Occasional Contributor latest reply 11-07-2019
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jomyke

Including Screenshots in Forums / Discussions Post

I just entered my first reply to a discussion post and attempted to paste in a screenshot which did nothing. Is this functionality not available?  Is it coming soon?  This feels very basic and am hopi...
by jomyke New Commentator latest reply 11-07-2019
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IanAtJMP

Determine user's access to a particular group using LiQL or V1

I want to be able to tell if a user can access a particular group using either LiQL or V1 api. Any idea how to do this?Thanks
by Esteemed Contributor Esteemed Contributor latest reply 11-07-2019
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kgroneman

Can you bulk switch avatars?

For all community members that have avatar A, is it possible to switch them, in bulk, to avatar B?  
by Honored Contributor Honored Contributor latest reply 11-06-2019
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tiana_v

User Reports on Specific Users

Hi there, I'm curious if there is a way to create a User Report in Lithium that shows the activity of a specific subset of users? For example, if I have a list of users' handles or emails, am I able t...
by tiana_v New Commentator latest reply 11-06-2019
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FC

Forums Labs - realtime not working

For the past several months Realtime which is part of labs in Community Analytics has not been working. This feature had been on beta since 2010, but for some reason after the re-branding and an updat...
by Occasional Advisor Occasional Advisor posted on 11-06-2019
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Finney0225

Duplicate Accepted Solutions

Hi! Sorry if this is a silly question, but whenever an answer is accepted as a solution, it then creates a duplicate post. Is this normal? Anyway I can adjust this? Thanks in advance!! Example: https:...
by Occasional Advisor Occasional Advisor latest reply 11-06-2019
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lilim

Legit posts with spam links

It seems that every year, the spammers change up their tactics to see how they can get past our content filters or automated spam system.This year, the trend has been to copy a legitimate post from an...
by Honored Contributor Honored Contributor Honored Contributor latest reply 11-06-2019
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mvanpelt

Subscription Data

Is there a way to run reports from Lithium that provides visibility to all our Community members subscribed to a specific forum, blog, KB, within our Community? For example - what customer members are...
by Advisor Advisor latest reply 11-06-2019
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