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PCG_Austin

Complete your profile customization

Is there a way to customize the "Complete your profile" screen? I want to include another line that asks a second question
by PCG_Austin New Commentator latest reply 05-17-2019
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Toby

Help Please: Options component - Invite a Friend

Good day everyone,We are utilizing Options component on some of our pages and included within the component is Invite a friendI can see the components of the email in Studio so I can edit the message,...
by Esteemed Contributor Esteemed Contributor latest reply 05-16-2019
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AbhishekIlindra

Unable to see " Sort by Topics" option in the Topic options Dropdown

Hi,We are unable to see "Sort by Topics" option in the dropdown widget in the forum topic page and our community is running on responsive. Is there any admin settings need to enable at a community lev...
by Honored Contributor Honored Contributor Honored Contributor latest reply 05-16-2019
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sarajaynerow

Community Events

Hi all, not sure if the best place to ask but I'm hoping you fantastic people can help. I'm looking to join with my peers here in the UK and wondering if anyone knows of any conferences, events, meet ...
by Advisor Advisor latest reply 05-16-2019
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srinivasp

Search results disparity

Hi,I'm observing a pattern that the search results in the suggested list and the results when we hit the enter key after the search word is differently organized.Is there a reason for this?This would ...
by Occasional Contributor srinivasp Occasional Contributor latest reply 05-16-2019
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jhaze

Issue with: Article publication requests in knowledge bases I subscribe to

Hi all -I'm subscribed to all Knowledge Based articles within our Community. However, when a member wants to contribute to the Knowledge Base and selects 'Request Review' after creating an article, I ...
by Advisor Advisor latest reply 05-16-2019
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Kev_B

Community PM's not importing to Response

We have an agent whose Community PM's aren't being imported into Response for some reason. Their profile in community is correctly configured and they're able to send PM's to community via Response, j...
by Frequent Advisor Frequent Advisor latest reply 05-16-2019
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jnolan

Preformatted Text

Is there a way to set the options for Preformatted text in articles to control what it will look like? Right now my Preformatted text looks like this:PreformattedI want it to match my programming code...
by jnolan New Commentator latest reply 05-16-2019
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JeffSt

SEO for multi-language community

Hi all,First of all, I'm no expert on SEO.I'm curious for thoughts on how others have handled SEO on communities that house multiple languages, all on the same environment. Based on some research, it ...
by Valued Contributor Valued Contributor latest reply 05-16-2019
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srinivasp

Search results disparity

Hi,I'm observing a pattern that the search results in the suggested list and the results when we hit enter key after the search word is differently organized.Is there a reason for this?This would cert...
by Occasional Contributor srinivasp Occasional Contributor posted on 05-16-2019
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Leigh

Create New Topic from existing topic that is blocked for new replies

Hi All,So I was part of a discussion awhile back, where it was mentioned that there is a community feature which would allow for a member to create a new topic from an existing topic, where the existi...
by Advisor Advisor latest reply 05-16-2019
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luis_anjos

Bot agnostic framework

Where can i access last version of Agnostic framework and Bot Api Document?
by Occasional Contributor luis_anjos Occasional Contributor latest reply 05-15-2019
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sarajaynerow

Content Analysis - Export List of Content into CSV?

HiyaI'd like to do a analysis of the content in our Community to understand our gaps so we can plan what content needs to be created. We have around 10k bits of content today and I'd rather not go boa...
by Advisor Advisor latest reply 05-15-2019
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jxwilson

Email missing data for place holders

We have some users in our community (currently only one user that I know of) that seem to consistently get their notification emails without most of the data in them. I have no clue where to even star...
by Occasional Contributor jxwilson Occasional Contributor latest reply 05-14-2019
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arsiannes

How is "Visits" defined in LSI?

How is the "Visits" metric specifically defined in LSI? For instance, sessions i.e. visits in GA ends based on: time-based expiration (after 30 minutes of inactivity & at midnight) and campaign change...
by arsiannes New Commentator latest reply 05-14-2019
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Lundehoj

Disable user notification

I am currently going through every post on our Community and removing custom labels and putting in predefined labels. This give the users a lot of unnecessary email notifications. Can I somehow turn t...
by Occasional Advisor Occasional Advisor latest reply 05-14-2019
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jhaze

Fun Question: How has your community contributed to your company becoming more Experience-Driven?

Hi all -I've got a fun question for you all: How has your community contributed to your company becoming more Experience-Driven?We're looking to become even more customer-centric/customer focused and ...
by Advisor Advisor posted on 05-13-2019
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illumina

Admin instructions -- need help

Hi Everyone, We have had a change in our admin, and I'm the new admin for our community page. I have no instructions on how to do the admin role (ex. how to whitelist customers, how to find out newly ...
by illumina New Commentator latest reply 05-13-2019
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Lundehoj

Subscribe to Author?

Hi,A user have asked me if it is possible to subscribe to an author, and getting notifications when this author publish something? Some users know that XX only post about subject A and XX only post ab...
by Occasional Advisor Occasional Advisor latest reply 05-13-2019
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caldrete

Embedding Marketo Tracking to Lithium Instance

Hi,I'm curious if its possible to embedd marketo or marketing automation platform tracking code  to Lithium pages.Thanks,Cristina 
by Occasional Contributor caldrete Occasional Contributor latest reply 05-13-2019
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