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Occasional Contributor JuMir
Occasional Contributor

menu items in burger menu out of sort order

Hi there,

wasn't there a different sort order of menu items in the burger menu a few days ago?

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By coincidence, we have a similar issue on our stage as well. Does anyone else have the problem as well? Could be a problem with Khoros Communities Release 19.7.

Cheers

Jürgen

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Honored Contributor
Honored Contributor

Re: menu items in burger menu out of sort order

I have heard from our TAM that this is a known issue with 19.7 (but it's better than the completely blank menu some communities saw w/ 19.6!)

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Caroline Sekar | Community Manager @ Cisco Meraki | @merakicaroline
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Honored Contributor
Honored Contributor

Re: menu items in burger menu out of sort order

@JuMir,

We have seen this issue in couple of other communities at version 19.6 as well.

Hope this will fixed in 19.7 release.

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Occasional Contributor JuMir
Occasional Contributor

Re: menu items in burger menu out of sort order

@Parshant 

As we jumped from 19.4 to 19.7, I guess it is not fixed with 19.7.

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Honored Contributor
Honored Contributor

Re: menu items in burger menu out of sort order

@JuMir,

I suggest open support ticket on this, or email to support@khoros.com.

They can rectify this issue and will let you know the cause on there side on community.

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Honored Contributor Honored Contributor
Honored Contributor

Re: menu items in burger menu out of sort order

TBH... Ive had an issue with my site for ages.. where the popout menus are painfully slow to update and reflect changes made to the site nav.. I often have to wait a day for it to update. No real time thats for sure, Ive raised tickets in the past and had some luck with quick fixes when updates appear to have been "stuck" but the issue persists.

Just a quirk of the platform, just my opinion anyway...  

Stephen

Checkout some of the stuff i've built using the platform:

Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


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