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Advisor

Analytics Role - show User Reports

Hello!

I gave a group of our employees the Analytics role in our Community. We want them to be able to see User Metrics in the Community Admins Metrics section.

However, it's now showing up. Only Advanced Metrics is appearing.

This is what they see:

Screen Shot 2019-09-24 at 12.30.51 PM.png

This is what I want them to see:

Screen Shot 2019-09-24 at 12.32.49 PM.png

 

Does anyone know what I need to change in order to get User Reports to show?

 

Thank you!!!

2 Replies 2
Khoros Staff

@nicoleguzzo Glad we were able to resolve your issue on the phone!   For everyone seeing this topic, you can edit the existing "Analytics" role and simply grant "View user reports in Admin Metrics" to grant the ability to use User Reports.

There is a tooltip on this permission that says you must grant "Manage roles, abuse notifications and user bans" as well, but we tested this and it is not required.

Larry Imgrund
Product Manager - Communities
Khoros

That worked - thank you!!

#TeamLarry 

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