Public
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Executive

Clipboard-feature?

Hi,

 

Is it possible - or this feature coming some day - to write a internal memo to certain message?

 

There is possibility to write a memo to certain user but I´d like to know is it possible to write it to message? With this feature admins knows what cases are escalated and what arent.

 

I think Lithium doesn´t have clipboard-feature but I just want to make sure. And if it doesn´t have, can you please give me a hint how to get same outcome - how to share info what cases are escalated? I hope there is some easy way, instead of thread what is admin only and admins wrotes there what are escalated.

 

 

---------------------------------------------------------------------

My Ideas, please vote:

Syndications | Comments list | Missing-features 

Renew the quote feature

1 Reply 1
Lithium Alumni (Retired)

@TeroRe as far as I know the feature do not exist. There are ideas raised in our Product Ideas board, I would advise you to vote for them. Here is one.

 

Alternatively, if using LSW, you could bring community posts within LSW, and use the LSW internal note feature.

Kudo Monster

"Me want kudo!", "Me eat kudo!", if you appreciate my efforts please give me a kudo ↓
"Om nom nom nom", accept as solution to help others find it faster.

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.