Content Filter: Allowing Certain Words

[JamesWoodsSM]

Hi

There are several words that are being picked up by our Content Filters, and beeped out as they contain banned words.

For example the footballing terms/ names - Arsenal, Arsene Wenger, mi**bleep** ( the act of trying to HIT the ball but MISSing)

Is there a way to allow certain words to bypass moderation.

Spoiler contains slightly rude British swearing -  

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a r s e, a r s e s, or any other derivitative,

However I'd still like to continue using the catch-all SwearWord* while overiding it for certain words.

Is this possible? Or am I trying to make life a little too easy in the world of community management 😉

Thanks

James

[PaoloT · Accepted solution]

Hi @JamesWoodsSM

I believe the filters can be configured using regular expressions as well (see documentation). In your case, I think you should be able to create a regular expression that identified the "standalone" word but allows the football team name (as in that case the word is used just as a prefix). Of course it becomes tricky because you may end up allowing certain variations of the swear words.

I suggest to have a look at this and this other documentation article to get a better idea of what can be done.

Regards,

[JamesWoodsSM]

Brilliant, thanks - I read everything but that article, it would appear 🙂

[PaoloT]

No worries! Let us know how are you getting on with these settings

[JamesWoodsSM]

Well, success.

I've managed to get the following sentence through the filters.

played  today!

[jaread83]

May I ask what regex pattern you used for this? We have run into a similar problem with those two particular football team names getting censored.