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Custom Avatar not working

Hello! For whatever reason, a user on my community is unable to upload an Avatar from my computer. 

I am able to (Community Manager) however, regular user is not. I've checked the user settings about 20 times and everything seems good... any suggestions? Thank you!!

2 Replies 2

When you say you've checked the user settings do you mean the permission for default users is set to grant for this?


Do you also have this one set to grant for roles you want to have this permission for?


Senior Community Manager | Strava

If the settings are ok, do you have any file size limits set? Maybe this is a blocker?

Does he/she see any error message when not being able to upload an avatar from a computer?


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