Daily digest

[TeroRe]

How does it work? Example:

During the day you get 22 mentions. You spend time on community few hours and you read 9 of them, 13 is unread and/or you receive them when you are not in the community.

Then you get daily digest email, how many notification it says you have? 22? 13?

[Parshant · Accepted solution]

@TeroRe,

It will send email with all 22 new mentions like this:

You have 22 new subscriptions & activity updates in the Lithosphere Community.

You can check all email settings here in community.

Emails sent on daily or weekly basis (as defined by community default or member) for activity on boards subscribed to by members or @mentions received.

A member can define what kind of notifications to receive and the frequency of notifications in My Settings > Subscriptions & Notifications > Notification Settings.

[TeroRe]

Thanks @Parshant for your help.

[calley_oneil]

When do the daily digest emails get sent out? Is it set to the users' timezone or is it set by Khoros' time? Is it a 24-hour email set-up? Thanks!

[Inactive User]

@Parshant 

Can we change the time that the digest gets sent out?

[Parshant]

@Inactive User, No we can't change time for email digest. And there is no settings for this in Admin.

Here is some information on this.

https://community.khoros.com/t5/Khoros-Communities-Product/User-Email-Notification-Defaults/m-p/518492/highlight/true#M7034

[Inactive User]

Ok, thank you.

[adriana4u]

Hello everyone, 

I changed my settings to have a Daily Digest in our community and now I no longer receive e-mails whenever someone posts in the boards I'm subscribed to. Is this the expected behavior? Can't we have both?

Best regards,

[Inactive User]

I think it's an either-or choice. Either a digest or immediate emails. 

[Inactive User]

Actually, it looks like some things are still sent immediately. I think Replies and posts to things you're subscribed to. Not sure.