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Contributor

Disable notification for welcome email

We currently have a badge that all users receive upon registration. They receive a notification email, however, this is out of context and in addition to a platform welcome email.

 

Is it possible to suppress the notification of a single badge?

3 Replies 3

Hi @mattrigbye

 

Check the following article https://community.lithium.com/t5/FAQs-email-templates-and-text/About-email-text-and-templates/ta-p/1.... Hope it will Help you.

 

Give kudos if you find my posts helpful or mark as solution if it answers your query

Hi @AbhishekIlindra, thanks for your reply, however the link just talks about editing the copy for email templates and nothing about notifications.

 

What I want to know is whether it's possible to disable notification for 1 specific badge type, in this case, the Welcome Badge. All other badges should trigger notifications as normal

@mattrigbye : We have this option for Ranking(Do not notify team members about these ranks) and not for badges. The following article will n't be the total solution for your concern https://community.lithium.com/t5/Online-Communities/Disable-notification-when-initiating-badges/m-p/...

 

Thanks,

Abhishek

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