Showing results for 
Show  only  | Search instead for 
Did you mean: 

Example of Integrating Community Into Customer Journey

I was taking a training on Hubspot today and noticed this and thought I'd share it. What a fantastic example of integrating Community into the customer journey!   

Screen Shot 2021-08-12 at 1.35.18 PM.png








Who else has examples like this they'd like to share?!

cc: @CommunityStrat 

Jenny Weigle
Chief Community Officer & Strategic Consultant
Jenny.Community, LLC
2 Replies 2

Keen to see other examples as we are just thinking about how to best integrate our community into our .com at the moment. 





This is such a great example, Jenny! Just sent it to our team as a good example of how to prompt people to join a community study group 🙂

Here's one example we have to share - we have created a "New to Meraki" Group hub that is intended to be a safe space for newbie/dumb questions. We are linking to this in a new onboarding email series - a snippet of which is shown below.

Our spot in a welcome email!Our spot in a welcome email!

Can't speak to the success of this yet as the email is not yet live, but we're hopeful!

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.