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Find Users option in Private Message



In Private Message we can able to see "Find Users" Page link . We can able to see this option in one of the environment but not on the other environment. Is there any admin setting need to enable to display this option.

Find Users.PNG



Thanks in Advance,

Abhishek Illindra

1 Reply 1

Hi @AbhishekIlindra,


Its possible that the bulk messaging feature is not enabled on the 'other' environments which is why you are not seeing the 'Find Users' link. You have to raise a support ticket for enabling this feature.

Please refer to this article -


Hope this helps!




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