Showing results for 
Show  only  | Search instead for 
Did you mean: 

Google QA Structured Data



I want to confirm if Google QA structured data is supported or not? As per this blog it's supported but I can't see this implemented anywhere and earlier there were issues with this structured data type.





19 Replies 19

Hello @NoorS I am the newbie here. I am developing and simultaniously at the moment.

  • Can you help me out where to raise a ticket to enable Google QA structured data for both our communities?
  • We are planning to build dedicated pages that display videos. Can you say anything about availability of Google Video structured data? Does Khoros or other communities have experience with that? Codewise it is a small leap from Google QA.
Khoros Alumni (Retired)

Hi @Hoekstra_VFZ , Apologies for the delay. Sure let me help you out. Presently, I cannot comment on the availability Video structured data but that is something definitely under consideration.

Requesting @KrisS to help us enable Google QA structured data for the communities.


Khoros Oracle

@Hoekstra_VFZ you should see the schema now on both communities. For tracking purposes, would you please contact and reference PDR-97628? My team should know what to do with that information.

Kris S.
Senior Manager, Technical Support

Thanks all! I will let support know the reference nr. I see QApage structured data is working on all forumopics with 1 or more answers so short term goal is achieved.

  • So without answers the QA structured data is not present. Kinda makes sense. This is as designed?
  • Google structured data test tool for all pages I've tested says: mainEntity doesnt have a value, this should have a value. Im not sure this has effect.

I have the plan to write a short javascript snippet that catches the QA properties and exchange them with Video properties for selected pages. Will let you guys know if this works out.


Yes i think khoros support structured data and presently, Khoros platform generates schema for forum pages link. Khoros platform enables Q&A structured data for forum pages and i have even checked it. Do you want me to show you examples i would be happy to show .

Sr. App developer,
UMC - More Info

Not sure if something is wrong with the QA structure on our pages. But the nr of QA errors detected by Google seem to stay around a stable 8,5K pages after a peak around the change from Insided to Khoros.


It says the field 'mainEntity' is missing.
Normally that would look something like this: 

"@context": "",
"@type": "QAPage",
"mainEntity": {
"@type": "Question",
"name": "How many ounces are there in a pound?",
"text": "I have taken up a new interest in baking and keep running across directions in ounces and pounds. I have to translate between them and was wondering how many ounces are in a pound?",
"answerCount": 3,
"upvoteCount": 26,
"dateCreated": "2016-07-23T21:11Z",
"author": {
"@type": "Person",
"name": "New Baking User"

For instance on Google search console detects this missing 'mainEntity'.

Does anyone know a fix and if this is supposed to happen and if this has a large influence on search? results?

Khoros Oracle

@Hoekstra_VFZ there was an issue discovered with Google page errors around "mainentity" which was fixed in our upcoming 21.3 minor release. If you open a support ticket and reference LIA-69964, we can work with you to get you upgraded to that release with the fix so you don't have to wait for a major release next month.

Kris S.
Senior Manager, Technical Support

Thanks Kris! I will raise a support ticket.


Hi @KrisS, circling back after a long time. Just want to check if Q&A structured data is not available for all the communities?

@hardials yes it is supported, but at present it's only enabled by request and needs to be turned on in the requested community's config by support. You can open a support case and request that be set to true and the team will take care of it.

Kris S.
Senior Manager, Technical Support

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.