Hi All,
Some time back on our community we disabled private messages.
Now we are interested in using the group hubs feature which appears to rely on private messages to add users.
Wondering if anyone has been able to successfully use group hubs on their community without enabling private messenger?
We had the same issue when it came to new members who needed to have access to PMs in order to get their group hub invite.
In our community we don't allow new members to access the PM feature from Day 1 to mitigate possible spam activity. We have had to get group owners to send us names of people they want to invite who are new members so we can upgrade their role to the level where they can get a PM for other more established members this is not an issue.
However in answer to your question it seems like PMs and group hub invites are intrinsically linked unless Khoros has a workaround.
hello, @Adrian_Cabello @elbranscomb did you ever find another way of inviting members? Because in my case, we have some users that have disabled private messaging because they don't want to use it and then we simply cannot add them.. Thank you!
@beacampos Group Hubs support Email invites now - You have to contact support to enable it I believe though. https://community.khoros.com/t5/Release-Notes-and-Info/Khoros-Communities-22-4-Release/ba-p/688363#g...
@beacampos wrote:hello, @Adrian_Cabello @elbranscomb did you ever find another way of inviting members? Because in my case, we have some users that have disabled private messaging because they don't want to use it and then we simply cannot add them.. Thank you!
Forgive if I misunderstood but you can bypass the PM need by adding the users to the group directly via Roles (mentioned by @elbranscomb)
Go to the Group, click on the options button and select Group Hub Admin. Within select Users, followed by Edit Users, enter the username, click on them when they appear followed by Select User.
You can then click on any role you would want to give them, e.g. Member (screenshot)
This is obviously not a scalable solution but its the method I use to add VIPs or member having issues trying to access the group.
wow! I would've never thought that this could be possible - what a great idea! Thank you so much for taking the time to share that 🙂
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