Hello all,
My team is looking for a way to identify the first time a user has logged into the Community after completing registration.
I know you can see "Most Recent Signin", but that doesn't necessarily tell us if that was a user's first time logging into the Community.
Has anyone else found an easy way to retrieve this data point?
Any help is appreciated, thank you
Hi @kullboys12
Happy 2019!
I have a couple of thoughts you might want to look at. Not sure if they fit your needs (perhaps you want to share more about the use case/experience you're looking for 🙂
If you have badges enabled (extra Gamification product) than you can assign badges to users when they 1st sign in to the community. You can run a quick report of badges assigned on the Manage tab for Badging.
Or, you can try and use the rank structure and assign a role (for reporting) purposes to users who sign in to the community.
For example, we assign a rank to users who register (Visitors) and you could add a rank for users who signed in (New Member) and if needed tie a role to it.
The User report option under admin-metrics will allow you to run reports based on Rank name (although I personally find it very cumbersome to run reports based on rank) and Role name. I prefer the later as I get the results I am looking for and can make more meaning out of it compared to a rank report. Perhaps other users have better experiences with reporting on rank names.
Hope this helps a little.
Good luck and feel free to ask more questions.
Cheers
Wendy
Welcome to the Technology board!
Curious about our platform? Looking to connect on social technology? You've come to the right place!