Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I prevent a User to change his E-Mail Adress

A part of our community is only visible to Customers and/or Partners. We want to avoid that they keep their access when leaving the company. How can we prevent them to change their e-Mail Adresses after they create their account? Admins should be able to change this? Is there a setting for this?

2 Replies 2

@clangmayr - I don't seem to find/ remember a direct way through permissions to do this. The only permission which is configurable is to either deny/ allow users to change the usernames.


However, a quick way would be to hide email tab/ disable the fields on the email tab or put a redirect to settings page when a normal user is going to the email tab in order to keep them away from changing the email. This can be done on the basis of roles as well, so the admins or other special roles, if require can still change their emails.

This is the email change page - /t5/user/myprofilepage/tab/personal-profile:email

Just a few snippets of code would be required. 

I hope this helps.

Varun : Weaving magic with Khoros!

Recent Ideas: Advanced Private Messages | Rewarding Module | Badges for Threads

Hi @clangmayr,

Have you tried by unchecking this setting: Admin -> System -> SSO -> Allow SSO user Email changes?

Please refer to this document for more details.


Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.