Is there a way to mark discussion forum posts as read, in batches? We have some that our support team posts as "support tips" and we don't want them appearing in the "unanswered threads" list. Any suggestions?
You can enable batch processing and mark all new messages as read. See here https://prnt.sc/kwdc94
But you can do it for your account only not for any other users.
You could create a TKB and move all the support tips there. That would solve your problem, albeit taking the support tips out of the mainstream of your forum. 🙂
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