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Mentor

Idea reporting by status change?

Hi all,

is there any way to get a more detailed report on the idea boards easily to export e.g. all ideas of a specific timeframe and see when a status change was made? 

For example, I want to see all ideas listed which got set to implemented from the last three months with every idea an own line item indicating the date when the status changed to implemented. Is this anywhere possible? 

I feel I run into a lot of limitations OOTB when it comes to idea reporting what product owners are usually interested in seeing. Any suggestion or help is appreciated! 🙂 

Thanks! 

3 Replies 3
Khoros Staff

Hi @KhodrT 

The best way today to get a list of ideas and statuses is through this process: https://community.khoros.com/t5/Search-tools/Export-community-search-results-to-a-CSV-file/ta-p/3760...

You can run a blank search to get all ideas, export to CSV, and use Excel / Google Sheets filtering to get the data that you need.  This is what my team uses for now before we start building better reporting for ideas in Aurora.  It does not have detailed information on "when" status changes were made but it does help get the job done.

For the future, we will be looking at Ideas and analytics on ideas in Aurora starting in 2023.  We definitely understand the need for this reporting and we are also making sure we have the appropriate upgrades to Ideas when we reintroduce it in Aurora.

I hope this helps, let me know if you have any additional questions!

Larry Imgrund
Product Manager - Communities
Khoros
Mentor

@LarryI Love hearing that status' are going to be pulled into reports in 2023 with Aurora. Any chance this will be added to the current platform version too? 

 

Also, Do you know if there is going to be a bulk processing action for status' on Ideas in the future?

Khoros Staff

@akloepfer I'm going to flag this to @SudheeshN on your question regarding this being added to the current platform.  For the other improvements on Ideas, it will only be in development for Aurora and not for the current version.

Regarding bulk processing actions on statuses, I'll make sure we make that note to explore bulk management of idea statuses!  

Larry Imgrund
Product Manager - Communities
Khoros

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