We uploaded images as Public to our Community and provided that HTML to users to use in their signature.
Today, I am discovering the HTML for the images in signatures have been replaced with </br>. This is happening for all users including me as an Administrator so it doesn't appear to be a permission settings. The images are still Public and appear when I add it to HTML in posts, just not in signatures.
Any help is greatly appreciated.
Solved! Go to Solution.
Hey @jamiemccardle have you recently had 21.2 dropped on your environment? I only ask because my super users have reported similar issues immediately after 21.2 landed. Ive not had a chance to report to support yet but I'm pretty sure it came with change not detailed in the notes or this is a bug.
Stephen
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Thank you for your response! We have recently updated to 21.2. I read the release notes and comments on those notes and didn't see anything mentioned. I'm thinking it's more of a bug and not the intention since it's only affecting signatures.
Our Dev environment is working fine and it's on 20.11. Our Production and Staging environments are on 21.2.
@JohnD I see you have been posting in the comments for the 21.2 release notes. Can you help us with this?
Here's the reply from Support on this topic, however, I am an Administrator with everything set to Grant and I only added the HTML code for an inline image posted publically in the Community and it changed to a </br> for me without showing the image.
Support confirmed it is a bug with the new version.
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