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Insert image in private message

Hey guys, 


Sometimes our users send us a private message and need to show us some screenshots or photos but they do not have available the option to insert a photo in the private message. I recently checked the roles and permissions to grant it to them, but there's no option for it. 


Have you ever need this option for private messages? How did you work it out? 

Thank you so much,



2 Replies 2

Hi Angie (@aagurto)


If you try to send me a private message here on the Lithium Community you will see you can send me an image - it's the same text editor with the same options as the discussion pages.


If you haven't got the same options on your community, just reach out to Support and they can add or remove any icons from the editor that you wish.


Hope that helps,






Thank you so much @JasonHill

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