Is there a limit on the number of Private Messages a user can send per day?

[dave-coleman]

Today one of our super users told me they can only send 10 private messages a day. He said after sending 10, he gets an alert.

Other than spam/flood controls, I hadn't heard of such a setting. I looked around Community Admin and didn't see one. 

Is this true? Users can only send 10 Private Messages a day? How can we change this setting? 

Thanks!
Dave

[JasonHill]

I would expect that limit is part of your flood controls @dave-coleman, which unfortunately cannot be changed in the admin. You need to contact support to adjust. 

Does your community have a use case for so many private messages? I'm not a big fan of encouraging private messaging as the rest of the community doesn't benefit from what is being shared, and spammers can use it because it unseen by moderators. 

Jason

[dave-coleman]

Thanks for confirming what I suspect, that it's a part of our flood control. 

I was surprised when he told me he was hitting a daily limit! 😲 I'm curious who he is talking to. 🤔 I'm not concerned, because he is our #1 user answering the bulk of questions asked on our forums. It's probably more socializing than anything else.