Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is there a way to prevent all TKB messages from going to Spam Quarantine?

The only members of our community who can create a TKB message are employees. We have run into an issue where a TKB message (knowledge base article) is sent to Spam Quarantine after edit, with no obvious reason. 


Is there a way to configure Spam Quarantine settings for a community so that the rules don't apply to TKB messages?

1 Reply 1
Khoros Alumni (Retired)

Within Community Admin -> Mod Tools -> Moderation you can disable "Turn on spam management" on the individual node level for your TKBs. This will prevent the spam management to trigger for any activity on these nodes.

Khoros Best Practice until August 2019. Onwards posting as Claudius.
Learn how to master Khoros. Learn Best Practice in the Community Documentation
If you appreciate my efforts, please give me a kudo ↓
Accept as solution to help others find it faster.

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.