Hey guys- curious to know if we are able to control who is able to view a KB article. Are we able to set up our TKB so that I can have an option to choose if the article is visible to customers, partners, employees, or public? For example, let's say I have an article that is for employees only on our community. We later review and find the content is viable for our partner audience. I could go into the article and choose "partner" to then make it open for our partner audience to view.
Appreciate the help!
Solved! Go to Solution.
You can create an area that only allows employees to access it, and you can open it up for other roles such as "Partner". This works well at a board level, but not at the individual article level.
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