Showing results for 
Show  only  | Search instead for 
Did you mean: 
Customer Q&A

Need help finding answers to customer questions?

Post it on Atlas, then reach out to an expert in our Slack channel distro list


Khoros Features Not Working (Mentions, Event Guests, Notifications)

I'm seeing that Mentions and events featured guests are not working.  Is anyone else seeing this issue?


Also, notifications starting on 10/4 are taking you to the top of the thread. It tries to scroll to the reply within the thread but jumps back up to the top.  When you click on the notification for the second time, it works.    Is anyone seeing the issue with notifications?

3 Replies 3

Hi @jamiemccardle, we have opened the JIRA ticket for the current issue.

Our support team will reach out to you and help you with this.


Thank you so much!  I actually just (10 minutes ago) identified the issue was due to SearchUnify making adjustments on the Khoros pages.   Thank you for your fast response.  We still have an issue with Notifications though.  We have created a Khoros Support case.


You are welcome. Glad that you were able to identify the cause of the issue.

Be rest assured, our support team will reach out to you to address the issue with "Notifications".

Welcome to the Technology board!

Curious about our platform? Looking to connect on social technology? You've come to the right place!

Are you a Khoros customer? For direct assistance from our Support team, please visit the Support Forum.