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LSI (Community Analytics) Not Loading 10/24/2019

Good Morning!

Is anyone experiencing a long load time and a 504 time out error when attempting to access Community Analytics, formerly LSI, this morning?

3 Replies 3

Now Community Analytics will load, but it isn't showing data for some users.  Is anyone else experiencing issues with Community Analytics?


@jamiemccardle wrote:

Now Community Analytics will load, but it isn't showing data for some users. dgcustomerfirst Is anyone else experiencing issues with Community Analytics?


I have also exactly the same issue. Anyone got a suggestion?

Data within LSI still isn't correct.  It's not showing the data for 48 hours for some users.  I guess I'm going to have to create a Support ticket.  It seems that Khoros support is slower to respond and cases stay open for months without a resolution.  I was hoping they would notice the LSI issue for multiple people and work to resolve it.

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