LSI vs Community Admin Metrics

[batman]

Hi, 

I'm comparing my community data i.e. visits from 1 Jan – 11 March on Admin Metrics vs LSI. The reporting time zone is set to UTC to match with the LSI time zone.

What I found in Admin Metrics, the number of visits combined (Web + Mobile traffic) are around 810k. 

While in LSI, only 472k visits were recorded. Any idea why the huge difference?

[Wendy_S · Accepted solution]

LSI excludes bot traffic and crawlers. Community admin does not. But this is mostly the case for page views and you see it in visits, right? Or in both.

Here is the list of metrics definition. https😕/community.khoros.com/t5/Lithium-Social-Intelligence-LSI/Lithium-Social-Intelligence-metric-d...

It states it specifically for page views.

I would have thought the same applies for visits however according to this post here it should not have such a big difference.

https😕/community.khoros.com/t5/Lithium-Social-Intelligence-LSI/Comparing-LSI-and-Admin-metrics/ta-p...

https😕/community.khoros.com/t5/Support-Forum/LSI-visits-is-higher-than-admin-metrics/m-p/264474?adv...

Hope this helps.

Wendy