Mobile Survey - Value Analytics optimized for mobile/responsive

[Wendy_S]

Hi All.

Since we implemented our responsive design for our community we've seen nice growth in mobile traffic.

We currently do not have our Qualtrics survey popping on the mobile experience and I am wondering if anyone has any experience with Lithium value analytics.

Is it optimized for Responsive design?

If you have value analytics for mobile/responsive enabled, I would love to hear your feedback.

Thanks!!
Wendy

[ClaudiusH]

The Lithium Value Analytics Survey supports responsive layouts and can be used on mobile devices as well.

You can try it yourself here on the Lithosphere by opening a new private tab on your mobile browser, sign in and leave the community page more than 1 minute open and you should see the survey invitation.

[Wendy_S]

Great, thanks Claudius, I actually found this out.

But I was wondering also about other brands.

What are recommendations in terms of differences in surveying on a full desktop vs mobile.

We have some assumptions that the survey should be short/concise, ensuring there is room enough between questions/ratings.

What is the typical response rate and is there any difference between desktop.

Any best practices would be welcome.

Thanks!
Wendy