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Predefined Labels

Is there a way to have predefined labels already added to a new thread without the user having to select?

1 Reply 1
Lithium Alumni (Retired)

Hi @DennisMSmith


not out of the box (that I am aware of) but this could be done potentially via a Services engagement. Your best bet is to check this out with your Lithium Success Manager.


Kind Regards,

Paolo Tagliaferri
Principal Technical Consultant


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