Private message / Direct message directly after user registration

[nols26]

Hi, 

I'm looking for a nice idea to accomplish following use case:

A user registers or completes his/her registration. Directly after that action he/she should receive some kind of welcome message as private message / direct message (like the e-mail template that is already available).

Is this something the PM API (https://community.khoros.com/t5/Private-Messenger/Private-Messenger-API-support/ta-p/559705) may be helpful with? 

Maybe someone has already something like this in place?

Thank you.

[MaureenD]

Hi @nols26 ,

We do not have a way to automatically send out a Welcome PM to a newly registered user through the API but there is a workaround you could try.

You could set it up so that the user's rank changes right away and that would send them a PM, and the individual rank PMs that get sent can be customized to add a welcome message. 

Check the section "Creating specific notifications by rank":

https://community.khoros.com/t5/Rankings/Customize-the-rank-up-notification-private-message/ta-p/721...

If you make the rank with no requirements, make the next rank something quickly achievable like 1 minute registration age.